Online Review Management for the Service Industry
Build Trust and Get More Calls to Your Service Business
Be the provider that stands out as the most reliable, trusted, and credible in your industry.
Outrank Your Competition
Showcase Your Authority
Increase Business Revenue
Stop losing customers to your competitors
Online reviews help consumers identify trustworthy brands and businesses. A good majority of consumers trust online reviews just as much as a personal recommendation. Are you leveraging the power of your past and existing clients? Do you have a system for asking each and every one of your customers for reviews?
Easily develop trust and credibility in your local market
Engage Customers
Send a friendly request to your most recently customers for reviews.
Increase Visibility
Watch reviews pour into your online profiles and improve SEO.
Fill Your Pipeline
Get more calls from people that already trust your business.
Online reviews are powerful trust factors
Consumers look to online reviews to gain social proof that your business is valid and legitimate.
%
Consumers who read reviews before making a purchase decision.
%
Consumers 18 to 34 who trust online reviews as personal referrals.
%
Consumers who are more likely to engage with a business that responds to all of its online reviews.
%
Consumers who read local business reviews before making a decision about which service provider to contact.
Grow business revenue with up-to-date online reviews
%
Consumers who believe local reviews older than three months are mostly irrelevant.
%
The average increase in revenue a business sees with 9 or more recent reviews.
%
The average increase in revenue a business sees with 25 or more recent reviews.
Give Us Five Days
Get results or don’t sign up.
It’s that simple.
Stop relying primarily on referrals
Effortlessly generate reviews and get found more frequently
Your brand’s reputation and local SEO ranking will improve dramatically with a steady stream of positive reviews on the platforms your customers use most.
We’ll set up a personalized campaign to reach out to your customers via SMS and/or email and can provide you with in-person campaign options (QR codes, print collateral, etc.).
All you need to do is provide a list of your customer’s name, email and phone number (or allow us to integrate with your CRM or POS). Our team will handle the rest!
Stand out among your competitors
Get your very own professionally-trained, US-based responder.
Each and every review left on any of your connected review sites will receive a personalized response within 24 hours.
Ensuring a response is left to each review (both the positive and negative) will leave a great first impression for potential new customers browsing your business listing. Plus, your existing customers leaving you a review will feel heard and appreciated.
Reduce the impact of negative reviews
With only a handful of reviews, a single negative review can drop your average significantly.
By continuously reaching out to your customers and generating regular positive reviews, the negative reviews have less chance of affecting your overall rating (and eventually your revenue).
Our team will also monitor incoming reviews for false, misleading, or inaccurate details—anything that violates the policies of the review site. When detected, we’ll quickly flag it for removal.
Frequently Asked Questions
Which online review sites do you support?
We support all the major online review sites such as Google, Facebook and Yelp as well as over 100 industry specific sites.
We’re regularly adding new sites, but if there is a specific one you find we’re missing, let us know and we will see if we can support it.
Do you take ownership of our business profiles?
No!
In fact, if you are talking to anyone else that insist they create or own your profiles, this is a major red flag.
You should always retain control of your business profiles and delegate access where possible.
Where is my responder located?
All of our responders are US-based and have been thoroughly trained on how to respond to reviews in your specific industry.
Are all of the review responses customized?
Yes! We don’t us any templates or bots. Each and every review is personalized and addresses the reviewer’s unique concerns while working towards a resolution.
How often are my reviews monitored?
Can I trust someone that doesn't work for my company to respond to reviews on my behalf?
We do not take the responsibility of representing your brand lightly.
Each responder goes through an extensive training process and is closely monitored to ensure that they treat each and every response with the care that it deserves.
Upon activation, your dedicated responder will study your business, industry, past responses, and competitor responses to ensure they have a deep understanding of your brand and industry.
Can I be involved with the process of responding to reviews?
It is completely normal to have anxiety at first about handing your responses over to someone new. This is why we have built in tools to help keep you as involved in the process as you like.
You’ll have the option to decide which types of responses are forwarded to you and your team as they come in and we can even give you access to our system to edit, request a revision, or approve the responses.
Within our system, you’ll also be able to provide specific feedback or guidance to your responder so that they can improve how they responsd and ensure they sound more like you.
All of these options help you stay as involved in the process as you’d like.
Do you remove negative reviews?
As long as the review is in violation of one of the review sites’ policies, our team has the ability to flag that review for permanent removal.
How long does it take for a negative review to be removed?
Most reviews we flag are generally removed within 2-4 weeks.
However, there are several factors that influence the timeline and can take anywhere from 48 hours to 2 months for a review to be removed.
When a negative review is flagged for removal, we’ll keep you updated on the removal request, particular when the review has been removed.
Get More Online Reviews, Build Consumer Trust
Increase Your Revenue
You can continue as you are now, hoping your customers leave you a review, trying to remember to reach out asking for reviews, depending on referrals, and letting your competition continue to get more calls than you.
Or start taking action by putting a system in place to generate more online reviews, increase your credibility on platforms where it matters most for your industry, protect your reputation against potential negative reviews, and stand out among our competitors as the most reliable and trustworthy option.
1) Start by booking an initial introductory call to review your business and agree together that it makes sense to move forward.
2) Provide us with an initial list of your most recent customers. The more the merrier!
3) If we are unable to show you results after a short five day campaign, we’ll share the results and thank you for the opportunity.
No upfront payment. 100% risk free.